Privacy Policy
Last updated: August 4, 2026
1. Introduction
EstateBot AI ("we," "our," or "us") operates a WhatsApp-based AI assistant platform designed for real estate professionals. The Service is operated by Muzamil, a real estate technology developer based in Egypt. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, dashboard, and AI-powered services (collectively, the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service.
2. Information We Collect
2.1 Account Information
When you register for an account, we collect your name, email address, phone number, company name, and payment information necessary to process your subscription.
2.2 Property & Listing Data
You may upload property listings, images, descriptions, pricing, and related real estate data to be used by the AI assistant. This data is stored securely and used exclusively to power your AI assistant's responses.
2.3 Conversation Data
We process and store WhatsApp conversations between your AI assistant and your clients. This includes messages, media files, and metadata such as timestamps and phone numbers. Conversation data is used to provide, improve, and debug the Service.
2.4 Usage & Analytics Data
We automatically collect information about how you interact with our dashboard, including pages visited, features used, browser type, device information, IP address, and referral URLs.
2.5 Cookies & Tracking Technologies
We use cookies, local storage, and similar technologies to maintain your session, remember preferences (such as language and theme), and analyze usage patterns. You can control cookie settings through your browser.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Power the AI assistant to respond accurately to buyer inquiries
- Process transactions and manage your subscription
- Send transactional emails and service notifications
- Analyze usage trends to improve the Service
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. Data Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share data with third-party vendors who help us operate the Service (e.g., cloud hosting, payment processing, AI model providers, WhatsApp Business API providers). These providers are contractually bound to protect your data.
- Legal Compliance: We may disclose information if required by law, regulation, or valid legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account data for as long as your account is active or as needed to provide the Service. Conversation data is retained for a period consistent with our data retention schedule and may be deleted upon request. When you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Export your data in a portable format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at muzamil@benribot.com.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable law.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Operator: Muzamil — Real Estate Technology Developer, Egypt
Email: muzamil@benribot.com